The Tillman Process
Here’s a step-by-step look at how we usually interact with clients… this is, of course, a shifting list… we’ll set up a process that’s just right for your needs.
Set up a meeting… We will schedule an informal meeting to review your site, house or business and collaborate with you, the client, for ideas of what is wanted and/or needed. We review the overall design plan needed to create your vision, including the product finishes you would like to use, and the money you have budgeted for the project. If this is deemed by Tillman to be outside our design limitations, then we will suggest several architects for you to meet with about the project.
Design your project… Tillman Companies will draw up a design for your approval that includes floor plans and possibly a rendering, when applicable. If you agree that this is what you want, then we proceed to the next step.
Create your estimate… Creating an estimate could take some time so that we can meet with and review plans with all of our subcontractors and receive their budget numbers. We do not rush these estimates and guess at budget numbers. We prefer to have solid estimates from thorough investigation to keep the budget realistic and keep overages to a minimum during construction.
Review your estimate… We will review the estimate and billing procedures with you. We will show you how we invoice throughout construction, on a biweekly schedule. We require no money upfront (this is crucial in building confidence with you, our construction partner, who may have been burned in the past by giving deposits to contractors who, then, disappear or never fully produce what has been promised). Every two weeks we give a very itemized detailing of all money that is spent, all time-sheets from employees, and all subcontractors’ invoices.
Form a contract… If we are awarded the job, we sign a contract. We use a very simple contract: date to start, estimated costs, estimated time of construction, address of site of work to be done, and signatures of Tillman and project owners. This time is also a crucial time to meet with our vendors and pick the products that will make your project a dream come true!
Create a schedule… Throughout the construction process we strive to keep the homeowner aware of the schedule and relevant happenings: what subcontractors are coming, any delays, weather implications, invoicing, product selections to be made, any overages to the estimate and a reason why, etc.
Continued services… Additional services we offer that many other construction companies don’t: Design layouts, as well as design services when shopping and searching for finish items such as flooring, cabinetry, counter tops, trim, paint colors, bathroom and kitchen finishes, exterior finishes, lighting, etc. Tillman also offers maintenance services to existing clients or anyone else that that needs their property managed.